Refund policy
Digital Products and Artwork:
Due to the custom and/or digital nature of the product, all sales are final. No refunds, returns, or exchanges will be accepted under any circumstances.
Wigzzz:
Due to the hygienic and sensitive nature of Pigment Wigzzz, all sales are final. No refunds, returns, or exchanges will be accepted under any circumstances.
Please ensure you thoroughly review all product details before completing your purchase. This includes confirming the correct cap size, wig type (lace front, closure, length, and density), as well as reading and understanding the provided wear and care instructions.
It is highly recommended that customers have prior experience or a clear understanding of how to properly install, wear, and maintain wigs before purchasing. Our products are considered luxury items and require appropriate handling and care to preserve their quality.
By making a purchase, you acknowledge that you have read, understood, and agreed to these terms.